CainDirect
BESPOKE COURIER & CONCIERGE · HEALTHCARE LOGISTICS – INDEPENDENT MODEL · ONE NAME. ONE OPERATOR. FULL ACCOUNTABILITY. · WHITE-GLOVE ON EVERY JOB · SAME-DAY FROM £45.00
FOR HEALTHCARE PROVIDERS & PRIVATE PATIENTS · LINCOLNSHIRE
Prescription, Clinical & Care Home
Logistics. Personally Handled.
Prescription collection and delivery, clinical documentation, care home rounds, and dental and optical laboratory runs, for Lincolnshire healthcare providers and private patients. Handled personally by Andrew Cain, DBS checked, on every job. Its own plans and pricing - no courier plan required.
ONE NAME . ONE OPERATOR
DBS CHECKED
NAMED RECIPIENT HANDOVER
PROOF OF DELIVERY
NEVER LEFT UNATTENDED
WHAT HEALTHCARE LOGISTICS COVERS
Prescription, clinical, and care home logistics - handled personally
A dedicated, discreet, white-glove Healthcare Logistics service for non-regulated medical items, clinical documentation, and prescription management, for healthcare providers and private patients who require a named, trusted operator.
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Prescription collection from GP surgery or pharmacy and delivery to patient or care facility
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Full concierge prescription management, Andrew manages the full journey
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Clinical and administrative documentation between healthcare sites
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Care home logistics - regular scheduled medication and documentation runs
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Private patient support - prescription and documentation for private clinics and patients
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Small equipment transport - anything manually handleable that fits in a car or small van
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Dental and optical laboratory runs - impressions, crowns, dentures and appliances, frames, lenses and finished glasses between practice and lab
Not covered: pallets, large freight, or bulky goods requiring lifting aids. Controlled drugs, temperature-controlled medications, or hazardous materials. Biological samples are not part of the standard service, if you have a regular requirement, please get in touch to discuss it.
Specimen runs - by conversation
If you run a private clinic or veterinary practice and send specimens to a laboratory on a regular basis, Andrew would welcome a conversation about whether a scheduled run could work for you.. Call 07795 504 739 or email andrew@caindirect.co.uk.
THE STANDARD ON EVERY JOB
What sets Healthcare Logistics apart from a courier
Any job carrying medication, clinical items, or patient-identifiable information is Healthcare Logistics, and every one is handled to these standards, alongside named recipient handover, an agreed clinical handover procedure, and proof of delivery.
The same person, every job
One handler from collection to handover. No driver pool, no subcontracting - care home staff and patients know who is at the door.
Carried on their own
Healthcare items are never carried alongside courier consignments.
Sealed on request
Where your procedure needs it, items travel in a sealed, tamper-evident bag at no extra charge, with the seal number recorded on the proof of delivery.
Discreet by default
Opaque bags, and no patient details visible in transit or at the door.
Same-day incident reports
Any loss, damage, delay, or handover problem is reported to you in writing the same day.
Data protection in writing
A data processing agreement as standard, and patient information handled under the CainDirect Privacy Policy.
HOW IT'S PRICED
An independent pricing model - no courier plan required
Healthcare Logistics operates on its own three-tier structure, billed by time, separate from the courier and Business Concierge plans. HL Standard (£45.00/hr) suits ad hoc work, private patient prescription delivery, documentation movement and same-day emergency cover. HL Partnership (£40.00/hr) is built for regular batch runs, for example from a dispensary to a care home. Both charge loaded mileage at £0.95/mile. HL Partnership Plus covers bespoke arrangements, priced on request after a discovery call - delivery rounds and part rounds on a contract, and planned cover quoted per cover period, all with mileage included. Any job carrying medication, clinical items, or patient-identifiable information is Healthcare Logistics, it cannot be booked as a courier job. See Pricing for full rates.
From £40.00/hr · £0.95 a mile · HL Standard, Partnership & Partnership Plus (bespoke)
CHOOSING A PLAN
Which Healthcare Logistics plan suits your requirements
AD-HOC
HL Standard suits you if...
Your requirements are irregular or one-off, a private patient prescription, a document run between sites, same-day emergency cover, or a first job before committing to a regular arrangement. Pay per job, no monthly commitment.
£45.00/hr · first hour minimum · £0.95 a mile
COMMITTED
HL Partnership suits you if...
You move medication or documentation in regular batches, for example from a dispensary to one or two care homes. A monthly commitment of £160 covers 4 hours of time, with mileage billed on top; each visit uses at least one hour. Reserved Time Slots, Standing Arrangements and Reserved Capacity available.
£40.00/hr · £160/month (4 hours) · £0.95 a mile
EMBEDDED
HL Partnership Plus suits you if...
You want part or all of a delivery round run for you, or planned cover while your own driver is away. A contract for rounds, or a quote for each cover period. Highest priority.
Bespoke - priced after a discovery call · all mileage included
Full rates, monthly minimums, and mileage on the Pricing page. Every arrangement begins with a consultation, the right plan is confirmed then, not before.
BUILT FOR RECURRING CLINICAL WORK
Reserved Time Slots, Standing Arrangements and Reserved Capacity - how it works in practice
Healthcare Logistics Partnership and Partnership Plus clients get the same operational-partner capabilities as Courier and Business Concierge clients, built around the routines of clinical and care settings.
Reserved Time Slots
A specific time held exclusively for your collection or delivery. Useful for a fixed morning medication round or a scheduled clinic run.
Standing Arrangements
For care homes and GP practices with regular prescription and documentation rounds, a Standing Arrangement provides a reliable, scheduled service that runs to an agreed cadence. No re-briefing, no variation in standard, the same operator every time.
Reserved Capacity
Andrew held exclusively for your organisation for a half-day (up to 4 hours) or a full day (up to 8 hours). No other bookings accepted. Useful for a care home's medication cycle changeover, a GP practice relocating records between sites, or a pharmacy clearing a backlog of deliveries. Healthcare Logistics work only during the period. The reservation fee covers all time within it; mileage at £0.95/mile.
YOUR SECTOR
GP practices, pharmacies, care homes, dental practices, opticians and private patients
GP Practices & Pharmacies
Prescription collection and delivery, clinical document transfer, DBS checked and accountable. Supports dispensing schedules, repeat prescription runs, and inter-site documentation where named patient delivery and proof of handover matter.
Care Homes
Scheduled medication and documentation runs, built around your residents' routine. Andrew learns your morning medication round, your named contacts, and your site requirements. The arrangement runs reliably without needing to be re-briefed.
Private Patients & Clinics
Discreet prescription and documentation delivery for private healthcare. Supports private clinic prescription management, patient correspondence, and any situation where a named, trusted courier matters more than speed alone.
Dental Practices & Opticians
Laboratory runs between your practice and your lab — disinfected impressions, crowns, dentures and appliances, frames, lenses and finished glasses, carried by the same named person every time. Book a single run on HL Standard, or set up a regular scheduled run on HL Partnership.